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Dispensary Assistant – Maternity Cover

Job type: Full-time, fixed term contract 

Contract length: 12 months

Pay: £26,520 per year 

We are looking for an enthusiastic and experienced Administrator to join our small but busy team based on the beautiful Nutwell Estate, near Exeter, for 12-month maternity cover. 

You’ll be working within a small and friendly team and play a key role in providing the administrative and customer service functions of our dispensary office. 

About Us

We are a leading poultry and game veterinary practice with national coverage across the United Kingdom and Ireland, offering a complete veterinary service to commercial egg laying companies, the broiler industry, broiler breeder companies and hatcheries. We also support the game bird industry, providing veterinary care for pheasants, partridge and grouse in rear and release. 

Since 2000, through expansion, we’ve grown from a single practice in Devon to a network of fifteen regional practices, 30 dedicated poultry vets, field service technicians, laboratories, a large dispensary and warehouse facility, as well as teams that support our clients day in, day out. 

Over the years, we have introduced pioneering services that complement our core veterinary offering – continually raising the bar for bird health and welfare. We are proud to be recognised within the industry as a driving force for change that improves poultry health, welfare and management. 

Today, we blend deep clinical understanding with cutting-edge technology and science-led  innovation to provide the highest level of care for our clients and their flocks, and we’re committed to investing in the future of poultry veterinary medicine. 

What you’ll be doing

On a day-to-day basis, you will be responsible for taking all necessary orders and processing accordingly and liaising with our customers in a polite and professional manner. In addition, you will assist with the preparation of the relevant prescriptions required. 

Key responsibilities will include:

  • Liaising with our customers and vets over the telephone and via email processing all orders and queries accordingly 
  • Assisting with the calculations of order quantities and dose rates under the supervision of the Veterinary surgeons and SQP’s 
  • Assisting the warehouse team where necessary to ensure all orders are dispatched before courier deadlines, and they are all fully compliant with transport regulations, and each parcel contains all the necessary paperwork
  • Assisting with full stock compliance, stock rotation and storage demands
  • Invoicing of medication and vaccine orders
  • Completing medication prescriptions 
  • Assisting with annual and other stock takes as required 
  • Processing vaccine programs and ensuring orders are completed within the relevant timeframe, and vaccines have sufficient expiry dates
  • Entering Purchase Orders onto Sage
  • Processing batch amendments and stock transfers on Sage 

About you

Ideally, we’re looking for someone with previous administrative experience, preferably in a veterinary or healthcare setting (although this isn’t a ‘must-have’), as there will of course be training and support when it comes to our systems and processes. 

As this is a varied role, you’ll very much be someone who enjoys juggling priorities, is highly organised and is happy to support other members of the team when it’s busy. 

What you’ll get in return

You’ll be joining a welcoming, friendly, and supportive team within our head office, near Exeter. 

As well as a competitive salary, we offer: 

  • Enhanced annual leave. 25 days + bank holidays
  • Birthday leave
  • Private healthcare with Vitality
  • Employee Assistance Programme with Health Assured 
  • Team social events
  • Bike to work scheme 
  • Dog-friendly office
  • And more… 

If this new role sounds of interest, we’d love to hear from you and to chat through the role in more detail. 

Contact us: 

01392 872 932

hr@stdavids-vets.co.uk